I was able to resolve my problem within 2-3 hours. Ken spent a couple hours with me and gave an informative and insightful demo. Your awesome, answering any questions from software to mechanical! Service Mailers can insure that you will hit your target date, impress your boss, and save a few precious pennies to boot. They set us up with the model that would well with our specialty material and it performs very well. Check out what 747 people have written so far, and share your own experience. I've had a 12x24 - 60w Universal for some time and a Boss 2436 - 100w for 9 months - in the shop we prefer the boss - especially cutting. The whole process especially the installation was great. Find Reviews, Ratings, Directions, Business Hours, … I've seen a couple people mention boss lasers and after researching, they … We take or post sale support on all our laser cutting machines and accessories … © 2021 Trustpilot, Inc. All rights reserved. A free inside look at company reviews and salaries posted anonymously by employees. Glowforge 3D Laser Printer Review; Jodie Chiffey. Having never run a fiber laser before, the Boss System is very user friendly and relatively simple to operate. Thanks Darrius! Thank you Darrius and Jason! Very thorough throughout the install process, they spent as much time as we needed walking us through the machine startup, shutdown, maintenance and cutting operations. Thank you guys! They really listen to there customers and help you learn, and get what you need in your laser. Our experience visiting Boss Laser was awesome. Tony was the best Salesman. Awesome people that do not only sell you very good equipment, they stand behind what they sell! Tech support is quick and helpful. Customer support is A+. Very happy with Boss Laser. Our demo tech Ken was very knowledgeable and answered any questions we had. They do cut and engrave well though. The new laser FC 6012 EXT is unbelievably easy to program parts and process metal. However, they have a severe issue with their head that Boss is aware of and is commonly discussed on the Boss Facebook user group, but Boss … Had jobs waiting for completion and was able to finish them quickly. I knew literally nothing about lasers. So, I'm very happy with my decision to go through with my purchase with Boss Laser… BOSS LASER has 5 stars! Boss laser reviews? 350 lbs: Large, bulky. Eddie from tech support was able to walk me through the different steps of alignment and also software corrections for engraving. This is just a hobby for right now with the intention to make a little side cash here and there. I'd love more than anything to grow a little bit and move up to a larger better laser.. Plus, while visiting Boss Laser … Training was … Thunder Laser is, in my opinion, the best, with Aeon pulling a very close second and Boss trailing closely behind that. The company is a mailing service in Southern California. Gantry, optics, and laser head: The optics on the Boss are decent and USA made. I had a few issues with the initial set up and the technical support was great and very responsive. I can't get a good read on the software (laserWORK V8), but … We are looking forward to many years of trouble free use. Their knowledge of every aspect of our laser from set up, to operation, to the software was reassuring. 59 were here. Ken was great to train with. | Read 101-120 Reviews out of 747 Ken and Frank was awesome !!!! 10/10! Very personable and knowledgeable. Quick response with all info needed for support! My judgement was correct, as they have helped me out of many scrapes with application software suggestions as well as quickly and happily honoring their warranty. Boss Laser factory visit and demo We were looking at their HP3655 laser. It is a 100% U.S. based company and works hard to provide customers with the highest-quality and most effective cutter machines and laser … So helpful! Only the latest review will count in the company's TrustScore. Years ago they 597 customer reviews of Boss Laser, LLC. I've had my ls1420 for around 2 months and I've already almost cover the cost! BOSS LASER has 5 stars! Boss Laser was originally opened in 2012. I have owned this machine for about 2 weeks and couldn't be happier. 2 BOSSLASER reviews. Great help the gentleman was knowledgeable and answered all my questions and help me with some small things I didnt know. I feel comfortable that I made the right purchase with both the laser and the company. At Boss Laser we take consideration and pride from the feedback we receive from our clients. Ken gave me a demo that i wanted to walk out with the BOSS LS-2436 RIGHT THERE AND THEN. They even replaced a bad tube that was out of warranty because I had been ill and unable to use the LS1630-100 watt for several months. After much research into the correct machine to purchase for our metal cutting needs, we settled on the BOSS FC5555 ACCUCUT, 4x4 Fiber Metal Cutter.Boss Laser has been fantastic to work with. One of the best Industrial Equipment Supplier, Home Services business at 608 Trestle Point, Sanford FL, 32771. Ashley was very friendly and genuine. Very happy with my purchase from Boss Laser. And quick response as well, you guys are awesome keep it up! Much appreciated technical support! Tech called me at the expected time and helped to troubleshoot the problem. The build quality far exceeds what I was expecting and in addition they have answered all my questions promptly. Lasers are to slow for our production work. Darrius and Jason came to our company to set up the new laser we bought and then provide training on how to use it. They showed us some … I have always received great responses and service from everyone at Bosslaser! This is our second laser we have purchased from boss laser. Branded Chinese Lasers: Thunder Laser, Boss Laser, FS Laser – These machines combine the affordability of a Chinese laser with US-based support and parts. The next day I ended up buying a Boss Laser. Ashley was our sales rep and did a fantastic job, … Boss LS-1416 (Commerical Grade) As an alternative to both the Laser Spectrum Muse and the Glowforge Pro, the Boss LS-1416 is a powerful laser cutter that comes in at a cheaper price for the standard package. The features blew the US machines away and the quality was very … Can't … They gave us the ins/outs and inbetweens of the machine. My hp55-98 was out of alignment and not engraving properly. I had a great 2 hour demonstration with Ken. Always a great help and very knowledgeable. Ken is very knowledgeable and personable. Thunder Laser’s product line is built to exacting specifications and they … Thanks! Darrius is a great representative for Boss Laser, we could not have asked for a better install. 59 were here. | Read 961-980 Reviews out of 1,000 Do you agree with BOSS LASER's TrustScore? Boss LS-1416: 50w laser. The rep I spoke with was very knowledgeable of the machine and very helpful. Thank you all so much for the many times you have helped me and given me solid advice...blessings,Bill. 4 way pass thru. Pleased with the laser, only drawback is the speed. They were both very knowledgeable and professional. We went to the facility in Sanford, Florida and met with Frank and Ken to get some first hand experience on the machine. These folks are always quick to respond with suggestions that, to date, have fixed my issues right away. I recommend Boss Laser without reservation. Thank you Ken for a very customized experience. Thanks! The accuracy and power is much appreciated and made in the USA! He was very professional and helpful. Ken goes out of his way to help you out plus is a great teacher when it comes to learning the systems. Every time I call, I immediately talk with a real person and the tech support is so helpful! I walked into Boss Laser with a lot of questions. 13.75x19.75 workarea (upgrade). That was one SWEET machine! Overall it was an A+++ Demo Experience. Darrius and Jason were our installers...they were an absolute pleasure to work with. Thank you Ken and thank you Boss Laser. We went to the facility in Sanford, Florida and met with Frank and Ken to get some first hand experience on the machine. We just recently got our LS 1420 and we love it so far! Great company all around from seeking a laser to purchase to support Boss has had my back Thanks to all. I'd easily purchase from them again. We didn't find the root cause, but were able to get the machine running again! He really took the time to explain the capabilities and differences between their products. Re: Boss Laser opinions? The company has experience … The staff was fantastic. The training was excellent. I highly recommend scheduling a time to meet with Ken if you are unsure of which laser to buy. Tech Support did a superb job getting my computer reconnected to my Boss Laser. I could not ask for better customer service throughout the whole process! Planning on buying a Boss Laser for a small business me and a co-worker are going to startup. He showed me the advantages of each laser which helped me decide which machine would best suit my needs. Jerry Biggs. The Boss Laser team that came out to set up the laser and train our Special Olympics Staff was absolutely great! Couldnt have been better as always best support I have ever had on anything even after 11/2 years of owenership. Although we are not able to take the plunge just yet, I am confident that the company to go with is BOSS! the customer support rep was very helpful and knowledgeable. They are extremely knowledgeable of the machines and are able to quickly determine the best solution to fix. I received an email back within the same hour with a detailed resolution with photos. Website: Jodie is a cross-functional 3D designer and blogger. 5 reviews of Hair Restoration of California "Been coming here for over 6 months and I got to say HRC has a truly fabulous caring staff. I now have the knowledge I need to make a well informed decision. From the Quotation process, to financing, and ultimately delivery and setup, we have had excellent support. Boss laser exceeded my expectations during a demo visit. I love my laser and the wonderful service I have received both sales, to service. Boss laser sold me a awesome machine! Check out what 1,000 people have written so far, and share your own experience. They thoroughly covered all aspects of our laser. Quality CO2 Laser cutter and engraver machines They are also much more reliable … He had great ideas how their machine could help my business! They typically answer within a couple of hours. Depending on a number of parameters, such as laser power and material composition, some laser-engraving machines can be used to cut all the way through an item. Hopefully it was just a ghost in the machine :). Their explanations of whys and whynots were clear and concise. © 2021 Trustpilot, Inc. All rights reserved. Darrius and Kevin got us a good Training to FC 6012 Elite. The History of Boss Laser. Their primary concern was to make sure we we were comfortable operating the machine before they left.We have reached out to them a couple of time since. Mike Sparks was our initial contact and answered all questions we had. Other Products We Considered The BestReviews editorial team researches hundreds of products based on consumer reviews… I purchased my first laser from Boss because they were in the US and promoted customer service. We spoke briefly in his kitchen and then he led us downstairs to his Thunder Laser MARS 90. Both Kevin L. and Ken T. were very patient and always answered all of my questions regarding the 2 machines that I recently purchased. Consistently fast, friendly replies with quality support. Boss Laser factory visit and demo We were looking at their HP3655 laser. In business since 2012, Boss Laser has worked hard to find their place in the laser market. They are called Boss for a reason.My experience with the customer service team and tech support have always been good. We bought a LS3655 with 105w tube and it’s a perfect fit for our shop. HOBBY LASER REVIEWS . Tech support was able to diagnose my issue quickly and provided detailed instruction on how to resolve it. Can't … Hector was very detailed and helped me figure a lot out being a newby! The machine was ready to go right out of the crate, I only needed to hook up the water, air & venting and I was cutting! Motorized z with 8" height. From the front desk, sales to tech boss laser team is top notch! Find Reviews, Ratings, Directions, Business Hours, … I sent an email for tech help on my ls model. Our experience visiting Boss Laser was…Awesome. They answered all questions we had and provided extra information as needed. Thanks. She has special interests in open source 3D printing for R&D and has spent a lot … Their service technicians Josh and Scott did a excellent job, grade A! I have been doing laser treatments and my hair is growing in the right … You’ll get a 50w CO2 laser … Service and Reliability is what this company has shown us with the experience with these two professionals. Ken and Stephen provided answers to our questions and worked with us providing us ideas, formats and information to fill our needs and more. Quality CO2 Laser cutter and engraver machines 598 customer reviews of Boss Laser, LLC. With the commitment to providing the best customer service in the industry, Boss Laser has developed a team … I don't believe we could have had a better experience being trained on our laser. Boss Laser offers hobbyists, businesses and educational institutions USA designed and engineered CO2 and Fiber laser systems. The Team at Boss Laser has been fantastic to work with. One of the best Industrial Equipment Supplier, Home Services business at 608 Trestle Point, Sanford FL, 32771. CLIENT REVIEWS "My BOSS laser cutter was delivered just last week - and I am very satisfied. They respond quickly and have always been able to resolve my issues. And could n't be happier engraving properly mailing service in Southern California take consideration pride! 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